LEGAL & COMPLIANCE
Cookie Policy
Last Updated: July 2026 | Compliant with UK PECR & UK GDPR
1. What Are Cookies?
Cookies are small text files placed on your computer, tablet, or mobile device when you visit a website. They are widely used to ensure websites function efficiently, remember user preferences, and provide analytical data to site owners.
2. How We Use Cookies
IS Tech Support uses cookies to deliver a smooth user experience, secure our online submission forms, and understand how visitors interact with our content. We do not use cookies to sell advertising data or track your activity across unrelated third-party websites.
3. Types of Cookies We Set
| Cookie Category | Purpose | Duration | Essential? |
|---|---|---|---|
| Strictly Necessary | Essential for core functionality, such as security, contact form submissions, and cookie preference retention. | Session / Up to 1 year | Yes |
| Performance & Analytics | Helps us understand aggregate visitor traffic, popular pages, and loading speeds (e.g., Google Analytics). | Up to 2 years | No |
| Functionality | Remembers choices you make (such as form field autosave or preferred layout settings) to improve usability. | Up to 1 year | No |
4. Managing & Disabling Cookies
You have the right to accept or decline non-essential cookies at any time:
- Browser Settings: Most web browsers allow you to block or delete cookies via browser settings (typically under Options, Preferences, or Privacy).
- Cookie Banner: When you first visit our site, you can manage your preferences through our interactive cookie banner.
Please note that disabling strictly necessary cookies may impact form functionality and site security.
5. Contact Us
If you have questions about our use of cookies or privacy practices, please contact us at info@istechsupport.co.uk.
