GET IN TOUCH

Let’s Discuss Your IT & Operational Needs

Whether you require a full IT support assessment or specialized back-office support, our team is ready to assist. Expect a response within 15 minutes during standard working hours.

Send Us a Message

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DIRECT SUPPORT

Technical Helpdesk

+44 742 444 3027
support@istechsupport.co.uk
Mon – Fri: 8:00 AM – 6:00 PM GMT

COMMERCIAL & SALES

Head Office

info@istechsupport.co.uk
2-B Reede Rd. Dagenham, London, RM10 8DP, United Kingdom

Urgent Support Need?

Active SLA clients should submit tickets directly through the client portal for immediate <15 min triage.

COMMON QUESTIONS

Frequently Asked Questions

Everything you need to know about reaching out and starting a technical partnership.

How quickly can I expect a response to my inquiry?

For general business inquiries submitted via our contact form, our team responds within 15 to 30 minutes during standard UK operating hours (Monday to Friday, 8:00 AM – 6:00 PM GMT).

How do existing clients submit urgent technical tickets?

Active SLA clients should submit technical emergency tickets directly through our dedicated Client Portal or by calling our priority helpdesk hotline. This bypasses sales queues and immediately alerts our on-duty tier-2/3 engineers.

Do you offer customized support packages or fixed tiers only?

We tailor every operational and technical support framework to your exact business size, existing stack, and growth trajectory. During our initial consultation, we audit your setup and provide a modular proposal.

Can IS Tech Support assist with remote setup across the UK?

Absolutely. Our managed helpdesk and back-office operations are fully equipped for remote deployment across the UK, complete with enterprise cloud management, remote device provisioning, and security monitoring.